Frequently Asked Questions

Everything you need to know about digital business cards and KadiConnect

What is a digital business card?
A digital business card is an electronic version of a traditional paper business card. It contains your contact information, social media links, and can be shared instantly via QR code or link. Digital business cards are accessible on any device and can be updated in real-time without reprinting.
How do I create a digital business card?
Creating a digital business card with KadiConnect is simple and free. Sign up for an account, fill in your contact information, add your social media links, customize your design with colors and branding, and you're ready to share! The entire process takes just 2 minutes.
Is KadiConnect free to use?
Yes! KadiConnect offers a free tier that includes one digital business card, up to 25 views, custom branding with QR code logo, social media links, and the ability to save business cards. We also offer a Pro plan for $4/month with unlimited views and priority support.
How do I share my digital business card?
You can share your digital business card in multiple ways: 1) Share the unique link via email, text, or social media, 2) Use the QR code - others can scan it with their phone camera to instantly access your card, 3) Add it to your email signature, 4) Share it on LinkedIn or other social platforms.
Can I update my digital business card after creating it?
Absolutely! One of the biggest advantages of digital business cards is that you can update your information anytime. Simply log into your dashboard, make your changes, and they'll be reflected immediately. Anyone who has your card link will see the updated information automatically.
Do people need an app to view my digital business card?
No! Your digital business card works on any device with a web browser - no app required. Recipients can view your card on their smartphone, tablet, or computer. They can also save your contact information directly to their phone's contacts.
What information can I include on my digital business card?
You can include your name, job title, company name, email, phone number, website, bio, social media links (LinkedIn, Twitter, Instagram, Facebook, etc.), and custom branding. You can also add a profile picture and cover image to make your card stand out.
How does the QR code work?
Each digital business card gets a unique QR code. When someone scans it with their phone camera (no special app needed), they're instantly taken to your digital business card page. You can download the QR code as an image to print on physical materials or display on screens.
Can I customize the design of my digital business card?
Yes! You can customize your card's theme color, add your company logo to the QR code, choose profile and cover images, and organize your information. The free tier includes custom branding options, and Pro users get additional customization features.
What happens if I reach the free view limit?
Free accounts have a limit of 25 views. Once reached, your card will show a message encouraging you to upgrade to Pro for unlimited views. This helps us maintain the service while offering a generous free tier. Pro users get unlimited views.
Can I save other people's digital business cards?
Yes! When viewing someone else's digital business card, you can save it to your collection. This allows you to organize contacts, create groups, and easily access their information later. This feature is available on both free and Pro plans.
Is my information secure?
Yes, we take security seriously. Your data is encrypted and stored securely. You control what information is visible on your public card. We never share your information with third parties. Read our Privacy Policy for full details.
Can I use my digital business card for networking events?
Absolutely! Digital business cards are perfect for networking events, conferences, trade shows, and meetups. Simply display your QR code on your phone or print it on materials, and people can scan it to instantly save your contact information.
Do digital business cards work offline?
Digital business cards require an internet connection to view, as they're web-based. However, once someone saves your contact information to their phone, they can access it offline. The QR code and link work anywhere with internet access.
Can I track who viewed my digital business card?
Yes! KadiConnect provides analytics showing how many times your card has been viewed. This helps you understand the effectiveness of your networking efforts. Pro users get more detailed analytics and insights.
What's the difference between free and Pro plans?
The free plan includes one card, 25 views, custom branding, and basic features. Pro ($4/month) includes unlimited views, priority support, advanced analytics, and all future features. Both plans allow you to save other people's cards.
Can I cancel my Pro subscription anytime?
Yes, you can cancel your Pro subscription at any time. You'll continue to have Pro access until the end of your billing period. After cancellation, your account will revert to the free tier, and you'll still have access to your card with the free tier limits.
Do you offer refunds?
We offer refunds on a case-by-case basis. If you're not satisfied with KadiConnect, please contact our support team. We're committed to ensuring you have a great experience with our platform.
Can I have multiple digital business cards?
Currently, each account includes one digital business card. However, you can update it as many times as needed. If you need multiple cards (e.g., for different roles or businesses), you can create additional accounts with different email addresses.
How do I contact support?
You can contact our support team through the Contact page on our website. We typically respond within 24-48 hours. Pro users receive priority support with faster response times.
Are digital business cards better than physical cards?
Digital business cards offer many advantages: they're always up-to-date, can't be lost, are environmentally friendly, cost-effective, instantly shareable, and include analytics. However, some situations may still benefit from physical cards. Many professionals use both!

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support